OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Address change on My Account - Error code 502
Im trying to change my address online and it keeps coming up Error code 502. Any ideas???
office of the president
I need someone to contact me from the office of the president. I am a Physician with very little time available that unfortunately has been dealt dealing with your virtual chat associates, namely Harsimran.
Wrong shipping address for phone order
I ordered a phone online this morning. After I placed the order and got the confirmation email that's when I noticed the shipping address was wrong (it's got the wrong abbreviated street name). I called customer service and asked for it to be changed...
Phone being returned to sender
I switched to Fido from a different provider last week, and was expecting to receive my phone today. When I checked the Purolator tracking information this morning, it says that they were unable to deliver and are returning the item to sender, despit...
No Response from Fido......very frustrating
Cable at my home is cold. Inspite promised over phone by Fido rep while selling internet service, it has not been activated. I tried calling over phone but it is impossible to reach Fido representative in spite of holding for hours. Waitted for a lon...
