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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
AirPod deal
I upgraded my device to iphone 12 mini online in BlackFriday deals. Then, I called some Fido store to get AirPod with promotion as well. None of them had AirPod in stock. One of Fido stores told me they would have AirPods again in 2-3 days and asked ...
Black Friday Promotion - Mistake
When I had called in for Black Friday, to change to a better phone plan the customer service rep had told me that I could upgrade to a differnt phone for Black Friday deals. He said the IPhone 12 (not the 12 mini) was for $20 a month for 24 months. I...
Resolved! Not able to update my residence addresss for billing
Recently I moved to another apartment and trying to update the current address for billing. System is not allowig to update. Kindly help to resolve this issue ASAP. Regards,Riyaz
Resolved! SMS failed when network is on wifi
I don't understand why I have to turn mobile data on to send the SMS.When I sent SMS over wifi, it always failed to deliver. I had to turn on my mobile data to resend it.
Can't send text messages
Hello,I can't send texts. It's been like this since Friday. I can receive texts but not send any out. My contacts have not been receiving them. Please remedy ASAP.
