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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Penalized for loyalty?

I've been mostly happy with Fido. I'd like to take advantage of the offers available through resellers (e.g. Wireless Wave) to new accounts. I'm talking about the 4/6/8 GB Talk,Text and data plans. Seems really silly that the only way to get this is ...

Resolved! Telemarketing call?

Hi,I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day for a week straight! When I answer, the caller hangs up. When I don't answer they leave voicemail where someone says hello? Then hangs up after. I have ...

kimberlyhou by I'm a participant level 1
  • 132398 Views
  • 63 replies
  • 1 likes

Resolved! Winback Offer?

Hello Fido Mods!  I received an email saying that theres an exclusive offer for me and i should be getting a call in a few days.  Is there any way to know when? i would totally come back to fido if my old plan could be reactivated or if someone can t...

samgabbay by I'm helpful level 2
  • 1998 Views
  • 2 replies
  • 0 likes

Error message

Anyone can help?Trying to upgrade my plan, I get this error message:"Account holders can log in for secure access and make changes to your account ."Thank you for your help.

IonTop by I'm a participant level 1
  • 893 Views
  • 1 replies
  • 0 likes

extra charge

Hi, I was charged extra 47$ for unexplainable other charges.I'd like to have it corrected or explained.  please contact me asapthank you 

Vendula by I'm a participant level 2
  • 1278 Views
  • 2 replies
  • 0 likes