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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido xtra
Hi gang, I'm wondering about something... I had a $1500 credit applied to my account but I can't for the life of me figure out why... I've tried looking at the fido contest winners but nothing has been updated in a few months... Where can I find this...
I want to extend a service that keeping my phone number for 1 more year.
I applied for a service that keeps only my phone number alive because I was out of the country last year. I have to stay abroad 1 more year. However, my phone plan returned to the original plan. I want to extend it for another year. What should I do?...
Resolved! My old sim card doesnt start 89302
I received the new sim card to transfer from Koodo to Fido.in Fido website, I clicked "update sim card" and then checked my old sim card number.However, the start number is not 89302 but the box fixes 89302 to start.How can I figure it out?Do I need ...
Refund after final bill
Hi there I have a negative balance on my final bill after closing the account. I have already read other posts. Some says the refund is sent by cheque to the same address that I have on the account in 1-3 weeks after the final bill is issued, and som...
was promised a phone but the phone isn't in selection
So I was talking to fido through the live chat because I wanted to change providers due to getting a better deal and when I went to do that they offered me this deal, get more gigs and add a new line with a new phone for my wife for $0 down. We went ...
