OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
voicemail setting language
please change the voicemail setting to english... cant do the setupthanks
Resolved! Upgrading a phone
I'm trying to upgrade my phone and I don't know if I should pay a fee or not. And if the monthly payment of the upgrade will be added to my recent monthly plan. Also how does the monthly payment work? For example if you are to pay $55/month, is it th...
I was forced to change the plan in order to pick up reserved phone?
I got horrible experience today when I went to fido store to pick up the iphone for my wife. I preordered on the website and chose ship to store for pickup as I thought it would be more convenient. When I asked to pick up the Iphone, the lady rep tol...
Unsatisfied with winback
I have been very frustrated with Fido's capacity to handle win back customers. I just came back on a win back deal and was advised that I was able to add multiple lines for my family on the same promotion. I have had no success at all to get in conta...
Double Bonus Data
I signed up for new line of $50 6gb data plus 3 gb bonus and $10 off for 24 months. Yesterday my bonus data automatically changed to 6 gb and my account shows I have 12gb data Can this be a system error?
