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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

5GB FreeData

Hi, I just got a text message saying that I can add 5GB of Free Data to my plan but after clicking on the link it doesn't show me anything. Instead I get an offer to upgrade my plan.Please helpthanks

Nathaniel3 by I'm a participant level 1
  • 674 Views
  • 1 replies
  • 0 likes

Resolved! Incoming calls while roaming

I am currently in India and my Fido pack is active i.e. I get charged $50 per month. I was wondering if I'll be able to accept incoming calls from Canada on this number while staying here. If yes, would I be charged extra roaming or something?

suleensaini9 by I'm a participant level 1
  • 1414 Views
  • 1 replies
  • 0 likes

Can't find how to escalate an issue with the plans

I am very dissatisfied because the customer service representative has no added value as it just repeats what is written in the website. I have 4 mobile lines with my Fido account and I keep receiving offers for 30 GB for 60 $ but 1 of my line has al...

sibelkose by I'm a participant level 3
  • 2550 Views
  • 9 replies
  • 0 likes