General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23733 Views
  • 0 replies
  • 8 likes

My voicemail has disappeared

My voicemail disappeared yesterday. I called and waited and finally the person said it's out for everyone. Why nothing about this on these boards?

Doggiedoo by I'm a participant level 1
  • 581 Views
  • 1 replies
  • 0 likes

Resolved! Fake Offers

I called Fido on August 17th to purchase a new phone. The agent offered to waive the activation fee, give a discount on the plan and offer the phone for 0$ dollars. - The phone was not delivered as the agent forgot to add the apartment number.- I cal...

cafs123 by I'm a participant level 2
  • 1240 Views
  • 2 replies
  • 0 likes

Suspended, but still being charged

I've suspended my account for 6 months back in May and got "Account Change Confirmation" email starting from July 09, but still being charged, any help would be appreciated.

asdf23f33 by I'm a participant level 1
  • 778 Views
  • 1 replies
  • 0 likes

Information about prize

I won LG TV contest in June, have not received the TV yet. Can anyone update how long does it take . Regards,Gurpreet Singh  

Screenshot_20210803-214740_Chrome.jpg
Garrybhullar by I'm a participant level 2
  • 1191 Views
  • 2 replies
  • 0 likes

Cannot change to online billing

Hi, hope someone could help me. I'm trying to change my billing preference to email but there's no option to switch to online billing in my account.  

Screen Shot 2021-08-26 at 10.43.12 AM.png
nri by I'm a participant level 1
  • 550 Views
  • 1 replies
  • 0 likes