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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23687 Views
  • 0 replies
  • 8 likes

Chose a number and close browser and gone

When I sign up my plan via fido.ca, I saw there were two consecutive numbers. Say ending 123 & 124. I selected 123 and changed my mind for 124 and want to leave 123 for my husband. Since I can't go back to the previous page, I closed the browser and ...

bululu by I'm a participant level 1
  • 510 Views
  • 1 replies
  • 0 likes

Terrible Start with Fido

So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...

cxrlisle by I'm a participant level 1
  • 1010 Views
  • 1 replies
  • 0 likes

Resolved! Overcharged

Hi there,I'm writing to ask about my payment bill. I paid off my IPhone XR last month however Im still charged for $89 . Can you check for me and explain me how much my next payment going to? Also why I'm still charged for phone.Thanks ,Regard,Mary

MaryJLU by I'm a participant level 1
  • 787 Views
  • 1 replies
  • 0 likes