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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Get a detailed hourly breakdown of data used the previous month
Is it possible to get a detailed hourly breakdown of data used the previous billing period? It shows I used over 7 GB in one day and as I usually don't go over 3GB in a month, it seems very strange. Just want to know what settings I need to keep an e...
Long Distance call over charge
Fido sent me a bill of 610$ for the month of July which can really be a struggle for an international student. I went to the customer service and asked them about it and they told me that when I upgraded my plan (for more internet), they took away th...
Confused
Hello I bought my phone from Bestbuy store on June 27th,2021 and my phone was on contract for 2 years,,but after checking my phone later I found out that my phone is registered on two different accounts and after a few weeks I got an email from Fid...
Winback Call
I received a winback call previously and agreed as per the terms of the call and was told I would receive a confirmation within 24 hours with the details. I hadn't yet received it in 72 hours so I decided to give Fido a call to see what was going on....
Talk in spanish
What store in Durham region talk spanish
