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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Robo Calls
Hi all,Why do I have to spend an hour to what amounts to wait, wait, wait, and explain, explain...I have two (2) calls on my bill that "APPEAR" to be originated from MY phone to two (2) VERY traceable numbers that can be found (and logged!) on variou...
Major Technical Issues with Phone and Useless Customer Service
My phone is from FIDO and it doesn't work. Some calls go through, some go straight to voicemail for no reason. Half my text messages go through, half pop back with a "could not be sent" message. Then when I tap the button to resend, it sends duplicat...
Resolved! Sorry, something went wrong, can’t pay my bill
Trying to pay my bill and it's been two hours of getting this message about something went wrong  and then I got this
How do I change my credit card for prepaid annual refill?
I have trouble changing my prepaid credit card on my account. I do not see any mean where I can cancell a previous credit card & replace it by a new one?
Fraud- Bango- Third party
After recieving my bill this month, with unauthorized, and unexplainable charges close to $100, I contacted fido for answers. Of course, they could not help. I contacted the third party company with no success beyond their automated messages. To my s...
