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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
what is the email address for customer service?
I can not find it anywhere on the contact us page. The person in store said I needed to email customer service the documents pertaining to my parents account and I can not find anything. They make it impossible to contact them.
5G mobile support
Can you tell me if Fido provides 5G mobile support? If not, is that planned anywhere in future? Thanks!
Getting a phone on contract
Hi there, I'm looking to upgrade my phone and saw a fabulous deal with Fido's Payment Program that lasts 24 months. I was wondering if anyone has any advice or cons for signing the 2-year contract? I had a friend who got a nice deal on her phone and ...
Resolved! Fido bill for someone you add
I have recently added my friend to my Fido account. So, I am the account holder and he's a Level 2 member. Apparently, as the account holder I am responsible for his bills as well as mine and he's got no access to bill payment on Fido app. But the pr...
No Winback Call
I switched carriers and received a txt message saying Fido Winback will give me a call for an exclusive offer. It has been 3 months and I have yet to receive a phone call. Would anyone be able to help me identify the right number to contact?
