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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Long distance Call-drop
With a heavy heart, I am writing this review! I called Fido multiple times with the same issue that my OUT going long-distance call keeps dropping when the call time period hits 59min to 1hr. More details can be found from this incident/case number: ...
Reactivate temporarily suspended account
Hello! My account is supposed to be reactivated sometime this month but I'd like it to be activated ASAP to use it with roaming, can anyone help me?
Unethical overcharging - Port Out
I requested fido to add back my international 1000mins addon to my line and was asked if i want to start it immediately and to which i said yes. today i have received a bill of 450 dollars where i was charged for the international minutes, when i cal...
Resolved! changing operator
i want to port my fido number to freedom kindly assist me
Charges for texts not made
Community Feedback Zone Constantly getting charges for texts not sent; usually says I sent to the U.S. except I didnt. It seems to happen whenever I send texts to Australia. Fido usually resist reversing the charge, insists that I sent them. The f...
