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Cancel tablet data plan

AlteredCarbon
I'm a Contributor Level 2
I'm a Contributor Level 2

Hi, I've recently added another voice/data line to my account, and now I no longer need the data-only tablet plan that I was using previously. I can't figure out how to cancel it with any of the self serve options, can you please point me in the right direction?

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @AlteredCarbon,

 

Cancellation can not be done through any of the self-serve options, it can only be done by a Fido representative.

You will need to contact customer service and they can assist you with the cancellation.

 

You can reach out to them through any of the available methods listed here.



Bou95
I'm a Participant Level 1
I'm a Participant Level 1

I want to cancel the plan of my tablet please 

Hey @Bou95! Welcome to the Community, you've come to the right place for any Fido related questions. We recommend that you reach out to us through one of our support channel and one of our agents will be able to help you out with the plan for your tablet.