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Overcharging

Daby
I'm a Participant Level 1
I'm a Participant Level 1

Why is fido charging me over $60 for my services and the same plan is only $37.50 on your website?

1 REPLY 1

Hi there @Daby , the plans are always changing and if you qualify to change your plan, you can do so online at fido.ca or in the fido app. I need to mention that if you have a subsidized device and are still under contract then you must fulfill your contract to be able to change the plan. If you have a financed device, it is charged separately from your plan so you may be able to update your plan and keep paying down your device. Hope that helps, if you qualify for a new plan, jump on in and enjoy.