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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can't login in into My Account (WEB) and finish transaction.
I'm an old customer who ported to another company a couple of years ago and decided to go back to Fido. Tried to buy a new plan but can't finish the transaction because the system asks me to log in to my previous account and I get a constant warning ...
Problems making changes to account.
Long story short yesterday was cyber Monday(29/11/21). I called Fido and waited 3hr to get a hold of someone(no issues as I understand it's busy). When the fella answered he was very nice and was happy to help with what I wanted to have done. Basic...
Resolved! Phone Bill After Cancellation
I cancelled my Fido account on November 27. The last bill I received was generated on November 22, which as it states is for the period of November 23 - December 22. Technically, I only used 5 days out of a possible 30 during that period. I have not ...
Leave fido worst customer service in the world
I tried to contact customer service about my account that it's still open even though I'm not client anymore! I found out that I'm still being charged. I asked why they haven't sent me an email or by mail with all detail about the account being close...
Fido Rep Hung up on Me
Well that wasn't very pleasant.. I am a returning customer who had been with Fido for 4 years, currently with Koodo for 2 years Last Friday, I went into a Fido store last to get Google Pixel 6. They told me there is something wrong with my old accoun...
