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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23738 Views
  • 0 replies
  • 8 likes

FidoRoam - Can't Receive Calls

Hi,   I'm currently in India, and I have Fido Road enabled on my Canadian number. I can make calls, but everytime somebody tries to call me, they get "The Number You Have Called Is Not Assigned".   I tried AskJack's trouble shooting steps: 1. Restart...

aj2989 by I'm a participant level 1
  • 741 Views
  • 1 replies
  • 0 likes

Racism, Bullying, Mocking, and Deliberately unhelpful.

Does a 4000$ phone bill seem reasonable to you at all despite what someone's been doing on their phone? We have had a cap for data where they must send you a text message however for long-distance calls there's nothing and hugely impacts those who ar...

rajnitomer by I'm a contributor level 2
  • 767 Views
  • 1 replies
  • 0 likes

Resolved! So is Fido 3g or 4g LTE?

Am considering upgrading my currect Fido plan and when I looked at the full details I noticed this nugget. Is this a mistake or would I be getting a throttled speed or something?  I understand that maybe in a less serviced area there "could be" some ...

CFRH by I'm a participant level 3
  • 7999 Views
  • 4 replies
  • 1 likes

Ordered an iPhone 13 Pro, still no shipping info?

I ordered a iPhone 13 Pro on September 27th, with the website saying it would arrive within 2-5 business days. So far, all I've received is a change to my plan and an email congratulating me on my device, no shipping info despite the fact that the we...

Fizzy16 by I'm a participant level 3
  • 1543 Views
  • 5 replies
  • 0 likes