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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Port Number
Hi, I am Fido Customer from past 1 year & I want to port it to another provider.
EXTREMELY POOR SERVICE AT FIDO STORE
Date: Sep 15, 2021Time: Around 6:30pmLocation: Fido Store at Pacific Mall in MarkhamService Needed: Porting Services to Fido I went in as a usual customer - asking help from the cantonese speaking sales rep for help to port my number to Fido (I alrea...
23 years of loyalty, customer service offers zero, won’t connect me to OOP
What terrible service. After 23 years of customer loyalty, the response on an upgrade is zero, trying to sell me a phone I don't want, and won't connect me to a superior. Luckily the Wireless Code at least guarantees me the ability to speak with a s...
Poor signal in basement
Fido signals were perfect before in the basement but since the past 2 weeks they have been so week. I can't make calls or use my data downstairs anymore.
20 Years with Fido
I have been with Fido for almost 20 Years. Coming up this December. You can say that I have been a very loyal customer. For the first 10 years, Fido actually sent me a SWATCH as a gift. That was really nice of them. I wonder if I will get anything ...
