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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Â Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Setting up autopay using bank account
We have been trying to set up autopay using our bank cheque account. However, the system keeps flashing up a message "Oops something went wrong. We're sorry, something went wrong at our end, but we're working to fix this as soon as possible. Please t...
Turn off Voicemail?
Is it possible to turn my voicemail off?
Resolved! How to change my phone number
How to change my phone number?
Resolved! Cancellation of unused device
I have Huawei tablet that came as an offer when I got my I phone. I do not really use it like most of device. It was meant to add 4g to my data. Now that I've upgraded I wanted to cancel it because I also pay monthly.how do I cancel this?
How to delete my account?
Hi there: am no longer a customer and already got my refund check for my final bill... it says online that my account is cancelled, so how do i delete my account? weird i am still getting badges and whatnot when in fact i am not a customer anymore.....
