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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Late Fee
My January bill has a carry over balance from December and was then charged a late fee this I get and thus paid January bill with the carry over balance before due date. Now February bill is out and I still have a late fee, how did this come to be? I...
Resolved! Bills to pay from the UK
Pretty much summed up in the title. I'm in the UK at present, and have a bill to pay, but neither the mobile app, nor the website portal work at the moment. I'm not able to even log in to see my bills to make payment, and certainly not willing to spe...
Resolved! Second Bill Issues
Well, here I am with an issue with my second consecutive bill. My previous first billing issue was not resolved. I seem to get a different bill amount every month. https://forums.fido.ca/t5/General-Support/First-Bill-issues-new-Porting-Line/m-p/18885...
First Bill issues - new Porting Line
Hello,I recently ported in my number into Fido. After reviewing my first bill, it appears that I have been charged for my ported number as well as a "new" number for the first month. I am trying to reach the customer service but got disconnected afte...
Resolved! Overage charge
I just saw my bill today and I got a 50 dollar charge for a 500mb overage?? in 2022?? you can't be serious Fido.
