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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Move lines to Business Name
I recently moved some lines from Telus and Rogers to Fido. I was told that I will not be able to apply for a business line store and I can make the change online through fido. I got 4 phones and 4 connections under my personal name. Is there an easy...
high billing on free international calls without any notification
Hi,I got my new sim on black friday where i got offer of 1000 free international calling minutes. But this month I got bill of $252 for extra calling. But the fido app did not show any international calling usage and when I got text for full calling ...
Request bill generation
I need my bill for the month of Dec ASAP my billing cycle already completed on 27 but it looks like it takes 2-4 business days to get the bill. I need my call records urgently. Is there something that could be done to get my bill generated same day.
Outrageously high bill
I'm so surprised to receive a bill of $66 this night and the reason stated is that I made a long distance call which I never did! Same thing happened last month. Please Fido what is happening. When I got this phone, I was told that I'm on a$40 bill a...
Resolved! Delivery date
Hi, I placed an order for Galaxy S21 5G last Saturday but I haven't received a tracking number yet. I am wondering if it is backordered. Do I have to wait 3 weeks to get the new phone?
