OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Temporary Suspension
I requested an extension in the temporary suspension for another three months as I am currently outside Canada. However, I received details of account changes including information on fees through email. It shows temporary suspension is treated as ad...
Fido closing balance refund but haven't received
I was told to get my account balance refund two months ago. However I haven't received it so far. Is there any way to do with it?
Fraud: Another line was added to my account without my knowledge
Fraud: Another line was added to my account without my knowledge
Inappropriate call with supervisor ( manager?)
Today after waiting for a chat and getting great info, I followed the instructions sent and was unable to sign up for what was promised by the agent. I was on BYOD with no contract and wanted a phone & plan. Unable to get on to chat again, I called a...
Fido bill
We have cancelled our services with Fido and are currently still getting charged a monthly fee. Fido you are a fraud and I hope people start to see it and whoever you people are that are running this scam I will be reporting you to the authorities
