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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Temporary Suspension

I requested an extension in the temporary suspension for another three months as I am currently outside Canada. However, I received details of account changes including information on fees through email. It shows temporary suspension is treated as ad...

Mayxiaaaa by I'm a Participant Level 1
  • 387 Views
  • 1 replies
  • 0 likes

Inappropriate call with supervisor ( manager?)

Today after waiting for a chat and getting great info, I followed the instructions sent and was unable to sign up for what was promised by the agent. I was on BYOD with no contract and wanted a phone & plan. Unable to get on to chat again, I called a...

aaaa13 by I'm a Participant Level 1
  • 596 Views
  • 1 replies
  • 0 likes

Fido bill

We have cancelled our services with Fido and are currently still getting charged a monthly fee. Fido you are a fraud and I hope people start to see it and whoever you people are that are running this scam I will be reporting you to the authorities 

Esbk by I'm a Participant Level 1
  • 344 Views
  • 1 replies
  • 0 likes