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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23738 Views
  • 0 replies
  • 8 likes

Help

no one here want to apply for a service online where are you fido ,

sunfire1 by I'm a participant level 1
  • 1389 Views
  • 3 replies
  • 0 likes

Set up service fee

Dear Mr or Mrs. I'm writing to complain about my the bill. I added two lines for my kids in September. I haven't heard from you guys about setup service fee that I have to pay. I tried many times about issues on the chat and called, but I didn't get ...

Hyunah14 by I'm a participant level 1
  • 602 Views
  • 1 replies
  • 0 likes

Customer Service Getting Worse

I’m a client for 9 years with 3 lines and in good standing. Everything’s spiralling down south  especially customer service. My frustrations just keep getting worse whenever I deal with their “customer service “. I’ve lost confidence and no longer wa...

LA19 by I'm a participant level 2
  • 1524 Views
  • 4 replies
  • 0 likes

Random SMS texts won't send, or send later without my realizing

Any thoughts on why that might be?  As far as I know, I'm receiving texts ok. However, over the last week (around Oct 15+) I will send a text only to discover it didn't go ("not delivered").  Some do, some don't.  Yesterday and today a couple looked ...

Kubda by I'm a contributor level 1
  • 758 Views
  • 1 replies
  • 0 likes