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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23739 Views
  • 0 replies
  • 8 likes

Resolved! Extra charges added to bill

Hii , i received a bill of $302 but my monthly plan was of $45  and i checked my bill details it shows  that i made international calls but i didn't. I have wifi at my home and i always make WhatsApp calls. I have proof in my mobile that I didn't mak...

taranjeet_ by I'm a participant level 1
  • 1100 Views
  • 2 replies
  • 0 likes

Voice mail message!

HelloI received a voice mail notification with this number +1 587-737-0210 and it's stuck on my screen and it has hacked my phone settings. How to delete it?! I tried everything but didn't work

ZEH9-34_ by I'm a contributor level 1
  • 1800 Views
  • 4 replies
  • 0 likes

postal code does not match with auto-selected one

I have just updated my new address in my account however, the postal code in the automated address line does not match with what I have registered for my bank's billing address, Dliver's license, google map and apple map. I am a little bit concerned ...

k440013 by I'm a participant level 1
  • 799 Views
  • 1 replies
  • 0 likes

Not happy with the experience so far

Recently, I switched back to Fido... and for the payment of my first bill, I added my credit card for pre-authorized payments after talking to a customer representative...guess what? My bill wasn't deducted and instead late fee is charged for the pay...

Twinkle8091 by I'm a participant level 2
  • 674 Views
  • 1 replies
  • 0 likes