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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24137 Views
  • 0 replies
  • 8 likes

Resolved! Cancellation

Hello, On December 21st I'll come back to Italy so I wanted to cancel my Fido services. Is it necessary to call or is it possible to do it in a store? Thanks in advance

Scammed by FIDO Winback team

I was with fido until December 26th 2021.On Boxing day I decided to move onto bell as they gave me an Iphone 13 128gb. Now the next day I got a call from the winback team of fido. They told me that they would give me the same phone for 30$/month 0 do...

salman96422 by I'm a contributor level 1
  • 4889 Views
  • 12 replies
  • 0 likes

Resolved! Roaming on but unable to call

Hi, I am not currently in Canada and I opened my roam but every time I tried to make call or text it says I failed due to lack of payment, I paid my bills on time every month, why is this happening? Thanks 

DavidY1234 by I'm a participant level 1
  • 1580 Views
  • 1 replies
  • 0 likes