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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FIDO charged me after leaving FIDO network

Hi there,   One of my numbers was switched to Chatar from FIDO network on June 19, 2021. I got message from FIDO to approve or decline switch to Chatar at 5:12 PM Pacific time and immediatley replied yes and FIdo SIM card was not working after that. ...

RajB by I'm a participant level 1
  • 414 Views
  • 0 replies
  • 0 likes

Resolved! Complaint about billing after accepting phone offer

Last month I call fido customer service and ask to upgrade my phone, She offer me a pre certifide s9 for Monthly payment of $10. because it was an early upgrade so she said I am a loyal customer and i have an offer that if i upgrade my phone earlier ...

Jagjinder by I'm a participant level 1
  • 1308 Views
  • 5 replies
  • 0 likes

lack of customer service

I have ordered a Fido service by phone.  Fido sent me an emailed confirmation of my order but there is a mistake.  Tried to call Fido to correct the mistake.  Fido agent commented that the mistake would be corrected with the new line to be activated ...

Szeto1 by I'm a participant level 1
  • 527 Views
  • 1 replies
  • 0 likes