General Support
Our place for general support posts about Fido.
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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...


How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Fraud on my account

There was fraud on my account. My bill still hasn't been correctly adjusted, and the entire fraud department closes at 4pm? What kind of business is this? There's been no contact unless I reach out. Horrible customer service for an incident that is F...

cheylany by I'm a Participant Level 3
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