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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unauthorizes and Fraud Charges
Swithched to Fido a year ago, and just received a bills and in one of my data sim they charged me $195/- for 3rd party purchases. I contact customer service on phone and she said the third party purchses from that device and I asked following questio...
Customer Service is a thing of the past
My 2 year subscription is up and it's time to change my phone. I decided to call Customer Service and speak to a real live human, this was my first mistake! A woman answered the phone with children screaming in the background. I figured, ok, people ...
Tried to buy a phone, website wouldn't let me, then they changed the price
Earlier today, when I looked at the Fido website while not being logged in, a certified pre-owned iphone 12 mini was being offered at $6.75/month over 24 months. It didn't say anything about the deal only being for new users. I tried to buy the phon...
How to pay accessories bill
How do I pay for my accessories bill ? Don't see it added onto my phone bill or tablet bill
Retention? I don't think so...
I called rention to ask why I couldn't keep my grandfathered plan if plans and phone cost is seperate now. I was told I can't. I have to pay for financing the device AND pay $10 more a month even though I want to keep my plan. Retention person wasn't...
