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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Voicemail code

Hi dear , I'm a new fido customer, I don't have a code to listen to messages, so how do I get the code? 

Anhphan31 by I'm a participant level 1
  • 724 Views
  • 1 replies
  • 0 likes

Downgrading

I wish to downgrade my phone plan, but the lowest plan I can downgrade to is a 6GB plan, and I want to downgrade to a 4GB plan (not an option that is provided). What can I do? 

Andre121 by I'm a participant level 1
  • 685 Views
  • 1 replies
  • 0 likes

Resolved! Call from Fido -- 1(833) 425-2396

This morning someone called and i answered. Said he was from fido and want to speak to my husband who is registered in the account. when i told him that he is at work, he aske me if i am  ----- and said my name. I said yes and he said he was calling ...

Fido Lies

I have been with fido since 2017. I upgrade my device on the day 27 Dec 2021. Agent lied with me about 1000 international minutes and said me that system is down and he will add it later. But still today they didn't add in my account and now it's tim...

CARLIE21 by I'm a participant level 2
  • 792 Views
  • 1 replies
  • 0 likes

I feel robbed, Setup Service Fee

So I recently got my SIMcard with a plan that seemed great, lots of data, unlimited calls and texts, etc. Today my first bill was made available to me, however, it's about 50+ dollars more than expected, why? because of something called SETUP SERVICE...

Judavamon by I'm a participant level 2
  • 822 Views
  • 1 replies
  • 0 likes