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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New phone, data not working
Hello, I just got my s20 in the mail. It sycned with my old s8 just great. Wifi works great. But when I leave the house and it switches to data it says no internet connection. Ive updated the SIM card on the website as per the guide. Any ideas?
Change to a different provider
Hello, I wanted to switch to a different service provider. Can anybody provide some information on how to do it. Thanks in advance, Cheers
Resolved! my outgoing name on caller id
I would like my outgoing name displayed to others be changed, so that the caller sees UNKNOWN NAME rather than my first/last name on their caller id. I still want my number displayed, just not the name. Any assistance fido can provide? Thanks
Resolved! Phone sent back to Fido for exchange, new phone still hasnt shipped??
I placed an order for a brand new iPhone 12 mini over the phone last Thursday. The agent processed the order wrongly and sent me a CPO iPhone 12 mini instead of a brand new one which I found out once it was shipped. I refused the delivery the very ne...
Unauthorizes and Fraud Charges
Swithched to Fido a year ago, and just received a bills and in one of my data sim they charged me $195/- for 3rd party purchases. I contact customer service on phone and she said the third party purchses from that device and I asked following questio...
