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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Fido is falling apart!

So I logged into my account...I see a pop up saying that fido was offering me 5GB of free data for 10 months - Amazing! Very grateful, thank you. I accept it. I proceed to confirm such an offer and all of sudden everything fido related to me failed. ...

cap81 by I'm a contributor level 1
  • 2552 Views
  • 6 replies
  • 0 likes

Resolved! device repair and adding line

Broken phone screen damaged wanted to get my husband a phone and I thought I would upgrade mine to the new TCL and he can have my repaired old TCL and then set up a family line I have device protection for my TCL 20s would that be possible and what a...

Resolved! SMS with URL from Fido employee

I saw a local number saying that I could get a new phone and he claims to be a Fido employee. He also said my first name. When clicked on the link, it leads to a page with the location and postal code of the local store. It also says clicked here to ...

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5k3m by I'm a participant level 3
  • 3855 Views
  • 5 replies
  • 0 likes

need separate logins? really? can't merge

signed up for fido cell in store after having internet for years.  I figured it would merge with my internet account (which has auto pay). Next thing I know, I'm getting an overdue noticed. I log in and only see my internet, can't view mobile.After p...

Nnoyed by I'm a participant level 1
  • 1936 Views
  • 3 replies
  • 0 likes