General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Change address

I'm moving next week. Can you send me a bill with the address to the new address?

Chloe0406 by I'm a Participant Level 1
  • 1232 Views
  • 5 replies
  • 0 likes

SIM Lock

To whom it may concern, I moved out of Canada just a week ago. Beforehand, I made an early cancellation on my FIDO contract but kept the phone. After I came to my hometown(Istanbul,Tr) I made a new contract with a Turkish operator (Vodaphone). Howeve...

efegokdemir by I'm a Participant Level 1
  • 348 Views
  • 1 replies
  • 0 likes

How to get $200 deposit back?

After a long journey with Fido for almost 3 years, I haven't get my $200 deposit back yet. Fido promised me that the extra $200 deposit would be back after I activated my account for six months. However, I haven't get it after calling and chatting on...

NanZh by I'm a Participant Level 1
  • 497 Views
  • 1 replies
  • 0 likes