OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Deceptive contracts
I signed up for a contract during the boxing day period. The retention department offered me a samsung note 20 ultra for approx $33/month for device and $45 for 21 GB of data. The plan offered over the phone was approx $84/month including taxes. The...
Resolved! Number Porting
i am currently with telus and just got my fido phone today with a fido number. i tried to port my new number over the phone but its not working. i called telus and they dont know why it wont port. any ideas?
Fido is abusing customer trust
I called Fido over a month ago regarding my phone plan. I have been a long time fido customer but another wirelss provider was providing the EXACT same plan for $15 cheaper. I called Fido to give them a chance to match the price before I move to anot...
new phone promo
Received my first bill after upgrading the phone and cell plan, there was a 240.00 credit /promo yet my bill does not reflect any credit so bill is higher than I expected. As well FIDO website sucks, keep having to relogin and they doesnt appear to b...
My phone was not delivered
Hi Fido Team,My name is Jose Eduardo Dias.I've booked an order to upgrade my Fido device to Samsung Galaxy note 10 plus. I made this transaction on 31 december 2020. I receive the email with the truck number from puralator and after they updated that...
