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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24101 Views
  • 0 replies
  • 8 likes

Resolved! Voicemail and customer service

I've been trying to get the voice mail issue fixed with all 3 phones on my account.    I've spent several hours and talked to a couple of people who have "fixed the problem ". All 3 phones can't receive voice mails but I get notifications every 15-20...

Resolved! Roaming

Hi!! I've been on WIFI all this time since I'm away, and just got the bill from Fido charging me $14 daily for roaming!! What else do I need to do besides turning the cellular data off? It's so annoying! Anyone else had this issue? Thanks all!! 

CSS33 by I'm a participant level 2
  • 2494 Views
  • 4 replies
  • 0 likes

Resolved! How to block calls with display name starting V30/V31

I'm getting 10-20 calls per day from calls with my NPA-NXX and a display name starting V30 or V31 Is there anyway to block these calls on an andriod phone without blocking the entire NPA-NXX range? None of these are marketing or legitmate calls - the...

Knomaze by I'm a participant level 1
  • 1189 Views
  • 1 replies
  • 0 likes

You need to change.

Look i was on twitter, and now I'm gear to change this.  I think cell phone companies need to revaluate how they do business with consumers. so you're like a service provider but you also are a device provider at the same time. most of our devices co...

Jwa89 by I'm a participant level 1
  • 2399 Views
  • 5 replies
  • 0 likes

Resolved! Huge phone bill

Hi there, I got a huge phone bill due to long distance. I had a family emergency and I had to do that then the situation escalated and I ended up leaving the country. I came back recently and phoned Fido to ask why I don't have service and they told ...

Sal-Al by I'm a participant level 2
  • 4280 Views
  • 9 replies
  • 0 likes