Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Change address
I'm moving next week. Can you send me a bill with the address to the new address?
Annuler son abonnement a une date précise
Bonjour,Je souhaite quitter le canada et donc annuler mon abonnement pour le jour de mon départ et payer ma derniere facture avant de partir. Comment faire ?Merci d'avance, Simon
SIM Lock
To whom it may concern, I moved out of Canada just a week ago. Beforehand, I made an early cancellation on my FIDO contract but kept the phone. After I came to my hometown(Istanbul,Tr) I made a new contract with a Turkish operator (Vodaphone). Howeve...
Brightstar is a scam and their operators are useless.
Brighstar is such a bad idea. Please do not waste your money on this service, because they do not honour what they say they will. My phone was stolen on May 30th, 2020. I had a wallet phone case so all of my ID, bank card, credit card etc. was stolen...
How to get $200 deposit back?
After a long journey with Fido for almost 3 years, I haven't get my $200 deposit back yet. Fido promised me that the extra $200 deposit would be back after I activated my account for six months. However, I haven't get it after calling and chatting on...
