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Live chat doesn’t helpful at all

Ellie9
I'm a Participant Level 1
I'm a Participant Level 1

I had a super disappointing  experience on Fido live chat with Sahilpreet. He could not provide any timely support or solutions for my urgent situation. And what's worse is his attitude - irresponsible AT ALL.

 

Please send him to staff training.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Ellie9,

 

Welcome to the community!

 

Thanks for your feedback I'm sure Fido will send it off to the appropriate team, were you eventually able to resolve your issue?