General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23582 Views
  • 0 replies
  • 8 likes

Fido xtra

Hi gang, I'm wondering about something... I had a $1500 credit applied to my account but I can't for the life of me figure out why... I've tried looking at the fido contest winners but nothing has been updated in a few months... Where can I find this...

Robwagar by I'm a participant level 1
  • 571 Views
  • 1 replies
  • 0 likes

Resolved! My old sim card doesnt start 89302

I received the new sim card to transfer from Koodo to Fido.in Fido website, I clicked "update sim card" and then checked my old sim card number.However, the start number is not 89302 but the box fixes 89302 to start.How can I figure it out?Do I need ...

thewhitek by I'm a participant level 1
  • 712 Views
  • 1 replies
  • 0 likes

Refund after final bill

Hi there I have a negative balance on my final bill after closing the account. I have already read other posts. Some says the refund is sent by cheque to the same address that I have on the account in 1-3 weeks after the final bill is issued, and som...

aasdfgga21 by I'm a participant level 1
  • 557 Views
  • 2 replies
  • 0 likes

was promised a phone but the phone isn't in selection

So I was talking to fido through the live chat because I wanted to change providers due to getting a better deal and when I went to do that they offered me this deal, get more gigs and add a new line with a new phone for my wife for $0 down. We went ...

kentstevens by I'm a participant level 1
  • 552 Views
  • 1 replies
  • 0 likes