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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Fido keeps charging me for a phone I returned.
A few months ago (March) I got a phone and a plan with Fido. A few days later, I got a call from my previous provider offering me the same phone and a similar plan for a cheaper price, so I decided to switch back.The same day I accepted their offer, ...
PHASE TWO OF ENHANCED 9-1-1
How do I determine if I have PHASE TWO OF ENHANCED 9-1-1 on my phone/plan?
Resolved! Change address
I'm moving next week. Can you send me a bill with the address to the new address?
Annuler son abonnement a une date précise
Bonjour,Je souhaite quitter le canada et donc annuler mon abonnement pour le jour de mon départ et payer ma derniere facture avant de partir. Comment faire ?Merci d'avance, Simon
SIM Lock
To whom it may concern, I moved out of Canada just a week ago. Beforehand, I made an early cancellation on my FIDO contract but kept the phone. After I came to my hometown(Istanbul,Tr) I made a new contract with a Turkish operator (Vodaphone). Howeve...
