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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Fido keeps charging me for a phone I returned.

A few months ago (March) I got a phone and a plan with Fido. A few days later, I got a call from my previous provider offering me the same phone and a similar plan for a cheaper price, so I decided to switch back.The same day I accepted their offer, ...

ivm by I'm a Participant Level 2
  • 1844 Views
  • 6 replies
  • 0 likes

Resolved! Change address

I'm moving next week. Can you send me a bill with the address to the new address?

Chloe0406 by I'm a Participant Level 1
  • 1224 Views
  • 5 replies
  • 0 likes

SIM Lock

To whom it may concern, I moved out of Canada just a week ago. Beforehand, I made an early cancellation on my FIDO contract but kept the phone. After I came to my hometown(Istanbul,Tr) I made a new contract with a Turkish operator (Vodaphone). Howeve...

efegokdemir by I'm a Participant Level 1
  • 342 Views
  • 1 replies
  • 0 likes