General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Regarding US international call

HiMy name is Mithun Patel. I got extra bill for US international call which I did not now that US is included in free international call.Please help me how can i remove extra charges.Thank youMithun Patel

mithun273652 by I'm a Participant Level 1
  • 1 replies

Deleting my account... apparently?

Hi, I'm trying to buy a new phone online from you. Had an existing account from way back, but the site has an aneurysm when I try to "upgrade" to a new device, works just fine when I'm not signed in. Says My Account's been cancelled anyways, so could...

SheepishNate by I'm a Participant Level 1
  • 1 replies

Resolved! Change of billing due dates.

Fido sucks for this reason keep changing billing dates to get late fees. Probably cutting service soon. Rather leave than argue everytime I call support. FIDO SUCKS