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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24139 Views
  • 0 replies
  • 8 likes

upgrade

how do i go about upgrading my phone even though i just got one.       ***Edited to add labels***

Resolved! Prepaid account getting charged for "phantom" outgoing SMS'.

I recently just unlocked an iPhone 4s (with a special SIM card) and I had purchased a MicroSIM from Fido. The phone is able to connect to the Fido network just fine, however I'm noticing that my account is randomly getting charged $0.25 for a outgoin...

Bently by I'm a participant level 3
  • 3030 Views
  • 2 replies
  • 0 likes

Resolved! Cancel prepaid

I am currently using prepaid for my phone where I buy vouchers to buy me time to make calls, texts, and etc. If I were to switch to another carrier and leave Fido, what am I supposed to do?     ***Edited to add labels***

darkspyder4 by I'm a participant level 1
  • 3279 Views
  • 1 replies
  • 1 likes