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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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New customers offers vs loyal customers

Hi, anyone else tired of having to write and get refused better plans that new customer get yet loyal customers don't. Like currently they are offering new customers $50 10Gb with 15Gb bonus making it 25Gb

wstudiosite by I'm a Participant Level 1
  • 327 Views
  • 1 replies
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Resolved! High monthly fee?

How is it I’ve been paying $160 a month 4ever and I buy a new phone and it says my monthly fees will be $60 a month. When was the $100 change for the same plan and are you paying me back for all the months I’ve been paying $100 more per month than ot...

trev724 by I'm a Participant Level 2
  • 382 Views
  • 1 replies
  • 0 likes

Resolved! Add new line meaning

Hi, I noticed there is an option to add a new line in my account. What does it exactly mean?Can I add another person to this line? If so, are we going to have 2 separate numbers?What's about data, do we share all the available data? Thank you

Vhjkivvggh by I'm a Participant Level 3
  • 1288 Views
  • 1 replies
  • 0 likes

Outgoing call to Iran ends to music loop

Hi, Whenever I make a direct outgoing call to Iran I hear a music. It is happening on my both of cellphones and also from my Fido wireless home phone. It doesn't matter which number I call and same thing happens. This issue started  few days ago and ...

Sarbaaz by I'm a Contributor Level 1
  • 1053 Views
  • 3 replies
  • 0 likes

Resolved! Can't view billing details.

Why does it say that I am not the account holder, even so I logged in with my email. I can pay the bill but I can't see the details.

miege3 by I'm a Participant Level 2
  • 21158 Views
  • 43 replies
  • 0 likes