Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Transfer from Fido to Rogers
Hi, I wanted to transfer my line to Rogers as Fido belongs to the same company as Rogers. Please let me know how can I do it asap. I have an employee discount from my employer with Rogers. Please let me know how to proceed with the line transfer. Tha...
10 % discount promo for adding second line is expired
Hi. Fido ends my 10 percent discount promotion for second line without any notice. Now, my plan price has increased. I tried to look for other available plans, but can't find anything cheaper with same data. I remember i added second line only cuz of...
General dysfunctionality
Hi all - I just need to (intelligently, I hope) rant a bit about Fido. I'm a Canadian living overseas and have had a Fido prepaid number for several years, to use whenever I am back in Canada. I thought it would be convenient, useful, and relatively...
Voicemail not working
I just realized the other day that my voicemail is not working. When I select it from my keypad it asks me for my 10 digit phone number instead of my access code. Im thinking this may be because I ordered a new phone a couple months back, returned it...
Resolved! Temporary Suspension
Hi, I just suspended my account from August 8th, 2020 for 9 months, so will my account be reactivated automatically after this nine months on April 8th, 2021, or will I need to contact Fido to ask a representative to help me reactive my account after...
