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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Targeted Plan is Removed Without Notice
I had an offered targeted plan that was removed less than a week ago as evidenced by the time stamp in the video I will post. I am wondering if there any possibility Fido would honour the plan as advertised as there was not mention of its variable ex...
Resolved! Reporting sms received
I received the following message, is this coming from fido? WORD FROM FlDO** :In light of the July 8th server malfunction, you are entitled to a $50.00 CAD indemnity.Find it at :https://bit.ly/FlDOINC50*Data rates may apply.
Billing Dispute for long distant calls
Hi, I was having long distant pack which expired and I wasn't aware of it as I didn't receive any text notification. Due to this I got a $100 additional bill.If I'd known that my pack had expired I would have either not made distant calls OR I would'...
Resolved! Voicemail Text Notification
This is something that I've always been puzzled about. Been with Fido for nearly 12years now and I still find it odd that when a voicemail is left Fido sends out a text message (18) to the cell phone rather than having the cell phone activate the voi...
Dropped calls since July 8 outage
Has anyone else had issues with calls dropping randomly since the July 8 outage? It happens in various locations and sometimes cuts early in the call, other times after 10ish minutes. It even happens when I call fido customer service. I would appreci...
