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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido shipped me a broken phone
I recently ordered an iPhone 11 Pro (renewed) and received a BROKEN phone. I got it on a good promotion $5.79/mo and asked for an exchange with customer service. After 1 month of waiting, and hours spent on call with customer service, I was told that...
cancel my phone plan
I wanna cancel my phone plan!I can't call them because I'm already back in Switzerland. I tried it through the live chat five times and nobody answers me and then I get kicked out.Please help.
Resolved! Wrong name in Credit Bureau
My first name was register in a Credit bureau wrong. My bank manager inquire my credit score and told me that it's wrong.Could you please verify in you systems if it's wrong and do all.the necessary corrections, if it's the case
No real person CSR
I want to talk to a real person regarding my bill but can not find a real person. All there is a robot chat. Poor service and billing is scary. Can someone tell me how to reach a real person/ fido CSR to deal with billing?
Trying to contact fraud department
I have been trying to contact the fraud department at fido and rogers, fido customer service gave me the number 1800 383 2080 i left multiple voicemails on many different extensions and on the normal line too they are not calling me back and this is ...
