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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Undisclosed setup fee being charged
I had recently bought a Fido sim for me and 1 for my wife as we got down at Toronto Pearson Airport. During the whole conversation not once did they mention that there would be any kind of setup fees. I remember I specifically asked the guy at the bo...
Worst service
Its a really ridiculous customer service.think before getting into fido service.they are not good responder and long wait time and still you will not get anything.be aware with the long distance charges.hate the fido nevere be in fido again郎:pouting_...
Long Distance Charges
Hi,Yesterday I received a bill for $400, just for someone else's mistake. I called Fido and they took no action at all. What happened was- I called Fido on Sept 13, for some adjustment to my plan, where the customer service lady told me that I have 1...
Worst Customer Service & Update on Phone
2 weeks prior to making a call, I had tried to contact Fido. I was on hold for 40 minutes in total just to get hung up on when the customer representative did not hear me. I figured perhaps there was an issue on my end, so I called 4 other friends an...
Resolved! Technical Support Hours
After talking to Support, I have to now talk to Technical Support, which I fear will likely be a very long wait. Does anyone know the hours for Support and Technical Support. I understand I can only contact Technical Support through Support. Any sugg...
