General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24072 Views
  • 0 replies
  • 8 likes

Promotional Black Friday Plan $ 50 for 12 GB for 15 Months

Hi There, I had signed up Promotional plan Balck Friday offer  in November 2021 which has $ 50 per month with 12 GB data & $ 10 discount for 15 months. Sunddenly I noticed my plan price goes up to $ 52.50 per month after eight months of deal which st...

tivaria by I'm a participant level 3
  • 2127 Views
  • 6 replies
  • 0 likes

Fido are professional liars

I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...

sattwood by I'm a participant level 1
  • 1124 Views
  • 3 replies
  • 0 likes

Resolved! Foreign language Text/SMS messages are arriving as gibberish

Hello.  When I receive SMS messages from recipients from another country in a foreign laguage, the message is arriving as english gibershish. It appears something is trying to translate them letter for letter into English and while that comes close f...

Janddy by I'm a participant level 3
  • 6276 Views
  • 6 replies
  • 0 likes