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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23671 Views
  • 0 replies
  • 8 likes

Resolved! Fido rude customer service.

I activated my 4 small lines to fido on 30th Nov,2021 with the offer of "No Activation fee" but in my first bill they surprised me added on $50+tax activation charges for 5 lines while I activated only 4 lines I used only 4 Fido SIM card and only 4 n...

Kapa3536 by I'm a participant level 1
  • 811 Views
  • 1 replies
  • 0 likes

Resolved! Is 7726 still a thing to report spam sms?

Hi,  I recently started to receive many spam sms each day. Blocking caller ID does not work since they are spoofing ID each time they send a new spam text. I tried to block aera code used from the spammer but now they are using different aera code to...

Alain31 by I'm a participant level 3
  • 4864 Views
  • 5 replies
  • 0 likes

Resolved! Fido cancelled my wireless account

I received an email from Fido 2 days back at 11:25 PM saying my wireless service has been cancelled. I never requested any such thing. My bill payment due date is also 24 jaunuary 2022, so it was not related to bill not paid yet too. I waited to reac...

gagandeep8 by I'm a participant level 1
  • 697 Views
  • 1 replies
  • 0 likes