Celebrate Pride with Fido
Hi Community, A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Fido XTRA's TCL 30 5G +...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! WiFi Calling - Can the Samsung S10 or S20 do WiFi calling with Fido?
I am looking for an up-to-date list of devices that can have WiFi calling enabled with Fido. The currently pusblished list says:A compatible Fido device, such as:iPhone 5c, 5s, 6, 6 Plus, 6s, 6s Plus, SE, 7, 7 Plus, 8, or 8 Plus with iOS9 (or later) ...
(Order Delay)Terrible Live Chat agent and Customer Service
Agent: AmandeepTime: 2:51pm MT on Nov 24, 2020 Asked about my order status. He did not respond after welcoming message until 10min later.Took 5+ min for every response, even to answer a yes/no question. Don't think I had his attention. 25min into the...
Resolved! Paying whole tab amount.
Hi there , in new to Fido & just got a phone on a tab , i would like to pay the whole tab , its this possible???
Resolved! (844) 277-6920 call?
Hi,Got the call from (844) 277-6920, searched and found out that people are complaining it’s a scam but it’s a fido telemarketing number, when picked up nobody answered and got hanged up. Why i got this call?
BILL ISSUE
I am very disappointed with the international minute features because it didn't notify you when u are done and charge u more bucks for usage. You can not believe i have a bill of over $1735 dollars and how am i going to pay that. I have a monthly pac...
