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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Being charged new plan, no new S24 yet
How am I being charged for a new plan I bought so I can get a new phone when I haven't received the phone yet? I ordered the phone on Sunday before Cyber Monday. Got order confirmation from Fido but didn't get a "Your order is ready for pickup" emai...
Resolved! Loyalty offers
After contacting Fido through Twitter, which is nice. The agent gave me a so call loyalty offer that is even less than what Fido website offer. Not even close to what their competitor offer. Very disappointed. My contract is near the end and after 13...
plan deals
why is fido don't post all deals on the my account apps, that are posted on their booths in the mall
Customer Support Person Hung Up On Me
so yesterday I was on the phone with customer support in an effort to complete a "Transfer Of Responsibility"After about a half an hour of the support person failing to be able to complete the task, I could sense his frustration as he would littleral...
Waste of time contacting Fido service. Switching out after 25 yr of loyalty
After being a Fido customer for almost 25 years, this is the time when I really felt the company don't care and don't value customer loyalty. Despite in the website saying "CONTACT FIDO BEFORE CANCELLING YOUR SERVICES" and that they "...A quick call ...
