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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! IRM no numbers show?

Hi I'm looking to find the phone numbers of the incoming calls that are outside of local calling area? On my bill those are the only ones not shown and I need one of the numbers that had called. 

PaulMAdams by I'm a Participant Level 3
  • 123 Views
  • 1 replies
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Resolved! Viewing text messages

How can I view what's written in the text messages sent and received during my last months billing period???

PaulMAdams by I'm a Participant Level 3
  • 89 Views
  • 1 replies
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Resolved! Expensive bill question

I had signed a contract with on March 24 with a certain plan, and then after around 10 days the plan was changed by app , I don't know how that happened or trouble shooting, without a call confirmation, and now I am getting a bill of more than $500, ...

Venushetty by I'm a Participant Level 3
  • 358 Views
  • 6 replies
  • 0 likes

International Group Text Messages

I am trying to send text messages to my friends in a group of eight persons. All of them are at India. I am prefixing proper country code, bet the text msgs are not reaching them. What could be the reason? Someone plz help

jassalps by I'm a Participant Level 1
  • 122 Views
  • 2 replies
  • 0 likes