General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24134 Views
  • 0 replies
  • 8 likes

What does "Term: 2 year financing term" indicate

I was going to change my plan, but I'm hesitating now because it states there is a 2-year financing term.  Does that mean this plan locks me into a 2-year contract with Fido even though I'm not financing a device?  OR does it mean this plan is compat...

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JessyU by I'm a participant level 1
  • 515 Views
  • 2 replies
  • 0 likes

Re: Tracking Order

Hi! Was wondering how many days for Fido to process an in-store pick up order? It's been days since I've placed an order and no "ready for pickup" email yet. I badly need the phone as I need it for work. Thank you! 

strawbz999 by I'm a participant level 1
  • 325 Views
  • 1 replies
  • 0 likes