Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.   Fido XTRA's La Pimbêche Pride Contest (July...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! IRM no numbers show?
Hi I'm looking to find the phone numbers of the incoming calls that are outside of local calling area? On my bill those are the only ones not shown and I need one of the numbers that had called.
Resolved! Viewing text messages
How can I view what's written in the text messages sent and received during my last months billing period???
Extended coverage blocked
How I can get back fido service, which I have lost due to extended coverage usage.
Resolved! Expensive bill question
I had signed a contract with on March 24 with a certain plan, and then after around 10 days the plan was changed by app , I don't know how that happened or trouble shooting, without a call confirmation, and now I am getting a bill of more than $500, ...
International Group Text Messages
I am trying to send text messages to my friends in a group of eight persons. All of them are at India. I am prefixing proper country code, bet the text msgs are not reaching them. What could be the reason? Someone plz help
