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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not able to receive Text messages while abroad
HiI am in international roaming in India and my plan is eligible for roaming. I was getting text messages till yesterday and somehow today it stopped working.I tried following to resolve the issue:Restart the phone, turn on/off the line, put the phon...
Resolved! No Network Coverage Abroad & Impossible to Reach Support
Hello,I am currently abroad in Germany, and my Fido SIM card has no network coverage. For over a week, I have been trying to contact customer support, but every attempt has been met with refusals, unhelpful automated responses, or complete dead ends....
Resolved! $10/month discount w autopay
There is an offer with $10/month discount for auto pay. Does this discount stays for as long as you are in that plan?
Fido Cancelled my order without any notice
I just ordered an iPhone 16 Pro Max 1TB online from the Fido app and made a down payment of 542.40 with taxes. As I ordered, Fido immediately removed my previous plan to the new plan that comes with the phone. I got the email confirmation of the or...
Roaming
My roaming was working before when I was abroad.then I suspended my Sim for 4 months but now roaming is not working. can anyone please let me know what to do, I'm not able to chat with a specialist as well. I tried all the steps recommended by chatbo...
