Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Discount offered then taken away- Poor service and communication
Overall quite disappointed in the service and lack of communication communication provided by fido. I was offered an extention of my $40 monthly plan for 24 months in december 2021. But every month in 2022, my bill was $50. I chatted with 3-4 differe...
Resolved! Quite expensive
Really very bad service i pay 95 dollars every month for just 13 gb that is really very disappointing. I tried to approach the customer service so many times regarding this issue but i never get a better response, even i tried on canada day , "we hav...
Targeted Plan is Removed Without Notice
I had an offered targeted plan that was removed less than a week ago as evidenced by the time stamp in the video I will post. I am wondering if there any possibility Fido would honour the plan as advertised as there was not mention of its variable ex...
Resolved! Reporting sms received
I received the following message, is this coming from fido? WORD FROM FlDO** :In light of the July 8th server malfunction, you are entitled to a $50.00 CAD indemnity.Find it at :https://bit.ly/FlDOINC50*Data rates may apply.
Billing Dispute for long distant calls
Hi, I was having long distant pack which expired and I wasn't aware of it as I didn't receive any text notification. Due to this I got a $100 additional bill.If I'd known that my pack had expired I would have either not made distant calls OR I would'...
