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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23521 Views
  • 0 replies
  • 8 likes

Resolved! Srparate accounts/lines

I need to separate my line from my ex and fido wont let me for another 2 years .. I told them I want my phone, my line and my contract under my own account number and they tell me it's impossible. I have seen in the forums that if he is OK with it an...

Sangrilala by I'm a participant level 1
  • 2022 Views
  • 2 replies
  • 0 likes

Resolved! Did not receive a confirmation email!

I completed my phone order on 22 Dec 2021 but till now (25 Dec 2021) I still have not received any confirmation email or anything like that. Is there a way for me to know that my order is being processed? Or can Fido send me a confirmation email?Than...

Resolved! Bad efficiency

I had returned my cell phone 2 weeks ago and until now they are still processing my case! What make you guys so slow!You ruined my chance to sign a new phone during Christmas!    

tulipwhh by I'm a participant level 1
  • 483 Views
  • 1 replies
  • 0 likes