I accepted an offer from the fido winback team a few weeks ago after I transferred from fido to virgin. They offered me a $25/20gb plan for 2 numbers (that totals $50) which I accepted. Last week, they sent over the new sim cards and issue a bill of ...
I was charged $80 for 20gb before applying any discount or promotions. With a "partial discount", they are giving me -$25 in total only for the first month prorated and second month bill. The amount "$80" is never mentioned to me when we verbally acc...
This so called prorated charge at the non-discounted price is not mentioned to us when the winback team calls. We confirmed with the winback team that we are paying $25 for each month, and the $50 setup fee will be waived. There is no economical sens...
