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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23525 Views
  • 0 replies
  • 8 likes

Boxing Day and processing time.

I decided to upgrade my iPhone from the XR to the XS max. On boxing day the phone was selling for $1.00/month and I thought it was great. Therefore I decided to upgrade it. So, I waited to get a confirmation about my pending upgrade then I see they a...

MARIA2109 by I'm a participant level 3
  • 894 Views
  • 1 replies
  • 1 likes

Phone bought out right

I ordered my phone a week ago through Fido,still waiting for confirmation amd tracking number,payment has been taken and still no further communication 

Jantje4 by I'm a participant level 2
  • 1655 Views
  • 5 replies
  • 0 likes

Fido sim is not working in India

I am not getting Fido service in India even roaming is active. Intially it was working with Airtel network but now it is not available. Pls help me in this regards. Thanks

Hims by I'm a participant level 2
  • 2258 Views
  • 8 replies
  • 0 likes

Worst Customer Service at STC

I wish I could rate negative. I am very disappointed with customer service representative. I visited store to get new phone on boxing day. I understand, it was busy day. I waited queue for 2 hrs. When it was my turn, system was down for 10-15 mins. T...

Sabita184 by I'm a participant level 1
  • 465 Views
  • 1 replies
  • 0 likes