OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I cannot send local and international text messages
Got a new phone today on a plan. Everything else works fine except I cannot send text messages. Thanks.
How to get old call history from 2018 [want calls and dates]
Hello, I want old call logs from 2018 with timestamp and phone numbers. I want more data that is shown in Payment History, please let me know how can I fetch all the call logs Cheers,A.
Win back call
I was a Fido customer for a few years and had had to leave Fido almost 2 years back to join Telus to get a good deal. I received a call from Fido from a number ending 9930. They offered a good deal which I wanted to consider, however, I needed to kn...
Device upgrade and Fido Payment program
I upgraded my device using Fido payment service, which was supposed to pay the outstanding balance for my previous phone, but the amount of this outstanding balance appeared on my bill. Why?
regarding 1000 international minutes
hi i have recived a message last month regarding my expiry of 1000 internatonal minutes but i have upgraded my plan 6 months before with1000 international minutes for 2 years and i recived a message from fido about the expiry of my international m...
