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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancel tablet data plan
Hi, I've recently added another voice/data line to my account, and now I no longer need the data-only tablet plan that I was using previously. I can't figure out how to cancel it with any of the self serve options, can you please point me in the righ...
Resolved! Overcharging
Why is fido charging me over $60 for my services and the same plan is only $37.50 on your website?
Resolved! FRAUD
So I just became a victim of Fraud and I was shocked at some of the responses I got from Fido. Someone pretended to be me and ordered an iPad. How I found out ? I got an email that an item was ready to ship, so I logged into the account and saw that...
Switched from Luckymobile to Fido, I cannot make calls
It's been 24hrs since I switched from Luckymobile to Fido. I cannot make calls since. I can send/receive texts, get incoming calls and I can use my data but I cannot make outgoing calls. I already did the phone reset, network reset etc. Still I am g...
Resolved! Impossible to contact Client Support
I don't know exaclty what changed in Fido's customer policy, but it's absolutely impossible to use their online services (like upgrade a plan or a phone using their promotions) or to speak with a representative. I remeber a while ago, they had one of...
