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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Stop the $5.00 increase
Am I the only one who got charge the $5.00 increase on service fees? I started at $45/byop and now I'm paying $56 with 4 GB data I'm going to submit a complain to CRTC I don't care if they are within their right I feel this is becoming too expensive ...
how to stop roaming charges
i M travling out of the country for a few months and have a prepaid 45/month mobile plan. I don't want to incur roaming and don't want to lose my number. i want to freeze my account. how should I do that.
Fido is cheating on the discount offer letter
Hi Everybody, What would you do if Fido sends you a discount offer letter but turns back after a month? I negotiated with Fido to get discount (offer letters sent ot me by email). But two months letter, they wanto to take back the offer letter ...
Another service outage
Data service has not been available (or functional) as of 12:00 MT today in Edmonton, AB. It is after 20:00 now, speeds are testing lower than ever. I contacted Fido technical support about 19:00. I was informed that they are aware of this iss...
Where is my new device?
Hi I placed an order to upgrade my device on Aug 4th. Normally when upgrading my device I recieve an email confirmation of the order and account changes that were just made. 1) I did not recieve a confirmation of the order. Therefore I thought that ...
