Increase time before incoming calls go to voicemail

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I'm a Participant Level 3 dlr33
I'm a Participant Level 3

Increase time before incoming calls go to voicemail

My phone is only ringing three times before going to voicemail.  Is it possible to double that?

Accepted Solution

Re: Increase time before incoming calls go to voicemail

Hey @dlr33 

 

If this method is not working for you then you will have to get Fido to do it for you

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Re: Increase time before incoming calls go to voicemail

Hello @dlr33,

 

Try this:

 

On your phone's keypad

First dial *#61# this will show you your voicemail forwarding number

Then dial *61*voicemail forwarding number**number of seconds#

The number of seconds must one of these numbers: 5, 10, 15, 20, 25, or 30 

Press SEND.

 

Ring time:  Number of rings:
10 seconds3 or 4
20 seconds4 or 5
30 seconds5 or 6

     



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I'm a Participant Level 3 dlr33
I'm a Participant Level 3

Re: Increase time before incoming calls go to voicemail

I don’t see a way to code the space between two asterisks and I keep getting an invalid code message.

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Re: Increase time before incoming calls go to voicemail

Hey @dlr33 do not use any spaces, I've updated the previous post.



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I'm a Participant Level 3 dlr33
I'm a Participant Level 3

Re: Increase time before incoming calls go to voicemail

Hmmm... still getting ‘Call forwarding Connection problem or invalid MMI code.’  I tried including the ‘+1647’ area, omitting the ‘+’ sign, and omitting the ‘1’.  I may have to call them.  Thanks for your assistance.

 

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Re: Increase time before incoming calls go to voicemail

Strange, it always worked for me this is how the string looks when I dial it on my dialer *61*+16478399169**30# this also works *61*6478399169**30#

 

What is the make and model of the phone you are using?



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I'm a Participant Level 3 dlr33
I'm a Participant Level 3

Re: Increase time before incoming calls go to voicemail

Motorola Moto e5

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Solution

Re: Increase time before incoming calls go to voicemail

Hey @dlr33 

 

If this method is not working for you then you will have to get Fido to do it for you



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I'm a Participant Level 3 dlr33
I'm a Participant Level 3

Re: Increase time before incoming calls go to voicemail

Thanks for your help.  I’ll give them a call.

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