General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Why does my Samsung s21 restarts randomly 3x or more a day

I use my cell for work and out of the blue it will restart at different times of the day. And not just once but 3 or more times a day, almost every day of the week. How can I get it to stop?

Resolved! Over-paid

I just got this. I think is spam.

Resolved! Why are data overage charges so expensive?!?

So I was recently charged...$10 for going over 15MB??? and I am having a really hard time accepting that this is actually fair and that companies can get away with this stuff. Why in Canada, do we pay such exorbitant prices? Is it our population? a l...