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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Resolved! Terrible Service : ongoing issues

Hello, I am a first time customer of Fido. I have my internet and mobile with Fido. Due to their poor instructions over the phone, they have now over charged me almost $2000. I have called about 20 times to resolve this issue. I have been told many t...

camillerosa by I'm a participant level 1
  • 594 Views
  • 1 replies
  • 1 likes

Resolved! Repaired phone is still broken

So my Samsung Galaxy a51 started freezing and resetting constantly. I sent it in, it took nearly a month to get back. Finally got it today and it is still broken the exact same way What do I do? Send it to he fixed again? Wait another month to get a ...

Piemanthe3rd by I'm a participant level 1
  • 748 Views
  • 1 replies
  • 0 likes

Resolved! Scam/phishing website IPhone

I was just looking at Google then I must have accidentally took me to a website. It says the connection is unsecure and the website states that I've won a giveaway. I thought it was fake so I didn't press anything on the website, but I did tap the pa...

5k3m by I'm a participant level 3
  • 604 Views
  • 1 replies
  • 0 likes

Resolved! WOW mobile

Hi there!           My name is Alejandro. Me and my family was dealing with chatr years and years ago until I see this cell phones booth at kingsway.  “ WOWW MOBILE “ or something.   They offered us a very good deal for me and my wife . First , he sa...

Cpulongbarit by I'm a participant level 1
  • 1019 Views
  • 2 replies
  • 0 likes

Resolved! Cannot link home internet to prepaid account

 Hi,  I just started Fido home internet and wanted to set up/register this account. I already have Fido prepaid with the same email id. I am not able to register home internet as I have used the same email id as for my prepaid account. Seems like the...

exhausted by I'm a participant level 1
  • 599 Views
  • 1 replies
  • 0 likes