October
Hi,
Does any one how to make a formal complaint? Any email address or phone number?
October
October
That's not a solution i am looking for. My complaint is not customer service representatives level. I need response back as soon as possible or i am going to escalate this.
October
Hi again @Mar18 , I'm sorry I wasn't more helpful in giving you contact information. This is a community forum of other Fido subscribers just trying to help each other out navigating the challenges and new tech of mobile use. You could use one of the contact methods to speak with someone who has the resources to point you in the right direction or assist with your issue. Me on the other hand, well, I can help you with troubleshooting your device. Sorry I couldn't be of more help. All the best 👍