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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Resolved! Fido Roam Price Increase?

I started my service a little over a year ago with Fido. One of the main reasons was that I liked their Roam Like Home option @ $5.00 per day and billing of up to 10 days per month only. Total $50.00 per month.   With Fido's new pricing policies it i...

3699 by I'm a participant level 2
  • 18963 Views
  • 31 replies
  • 2 likes

Resolved! Suspension of account

Hi Fido Thank you very much for holding my mobile account for two months from 10th March 2022 to 9th May 2022 .  Since I am still in India, you are therefore,requested to hold my mobile connection for one more month i.efrom 10th May to 9th June2022. ...

Vpsharma by I'm a participant level 2
  • 598 Views
  • 1 replies
  • 0 likes

Data usage mishandled

Halfway thru my monthly cycle I got the message that 91% of my data is used up. Turns out MS exchange has been syncing in the background eating up a couple of hundred mb's.. Now I am a diligent person, so I do my homework to turn off the mobile data ...

SimeonM by I'm a participant level 2
  • 6310 Views
  • 11 replies
  • 0 likes

Resolved! Transfering Number to another fido account

My mom was paying my phone bill for a while and I decided that i wanted to start playing for it, so I called in and did a transfer or responsibilty and they informed me of the $50 fee, which is outrageous but I was fine with that. What they didn't te...

Ruvinson by I'm a participant level 1
  • 1157 Views
  • 1 replies
  • 0 likes

Resolved! Setup fees not waived off

Hello, i was told at Toronto Pearson Airport that my setup fees is completely waived off and i dont need to pay anything except for my plan which is of $45. Now my Bill has setup fees and is of total $109.5, no one is ready to help

Satvik1 by I'm a participant level 1
  • 1535 Views
  • 3 replies
  • 1 likes