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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! New SIM Card and cannot set up voicemail
I have a Samsung S8 and we switched from Rogers to Fido. I got a new SIM card and now cannot set up my voicemail. I dial the VM number, get the prompt to enter my phone number but it states it is not a valid number. cannot get past that point. Ve...
Is it possible to schedule a call back???
I have been trying for hours to schedule a call back through Fido's godforsaken system and have had no luck whatsoever. Steps are as follows: - Call *611 on my Fido device- Listen to the automated voice system and click through to speak with a 'spec...
Resolved! Complaint about Fido unreasonable charging
I have been charged an unreasonable and unacceptable fee of $108 while I just use Fido for no more than 48 hours. Here is my kind of nightmare experience with this company and it totally ruined my good mood as a new arrival of Canada: Day 1: I went ...
Resolved! 1000 Minutes international calls
Hi, Where I can find the 1000 Minutes International calls per month at my plan BYOP 6 GB 45 Cad? Thank you!
Fido credit check
Hello, I recently contacted Fido (online chat Customer care) for a new mobile plan. They took my CC details and other details and said I'll receive a new sim card in a couple of days. I waited for 5 days for the card and when nothing came in, contact...
