OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Message not sent
Messages aren’t sent to Canada numbers, but sent to international numbers. I receive message not delivered messages in text messages. Was working just fine some hrs ago. What’s the problem? My phone is iphone12.
Resolved! Cancellation of service
Please assist to cancel the service
Dot your i's and cross your t's
Hey Loyal customers of Fido. I've been with Fido for 13 years and my bills have always been paid on time. I added a second line with 1000 international minutes for my parents. My first line has 1000 international minutes and it never expires. So ...
New phone, data not working
Hello, I just got my s20 in the mail. It sycned with my old s8 just great. Wifi works great. But when I leave the house and it switches to data it says no internet connection. Ive updated the SIM card on the website as per the guide. Any ideas?
Change to a different provider
Hello, I wanted to switch to a different service provider. Can anybody provide some information on how to do it. Thanks in advance, Cheers
