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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! IOS IKEv2 VPN over LTE does not work anymore
I’ve read the recent posts about people affected by usage NordVPN complaining, but in my case, it’s my personal network and my internal users. I’ve ran through the preliminary details and it appears that the phone is initiating a direct IPV6 tunnel t...
Resolved! Question related to temporarily suspension
Hi there,I have to suspend my plan temporarily because I need to go back to my home country for about 4 months.So here is my question, there are some credits that I am supposed to receive but when I suspend my plan before receiving the credits, are t...
Never receive the two-step verification codes, and do not receive all SMS
I have had this problem for 3 years now, and my attemps to resolve this with customer support failed. They balmes my device....Two-step Verification do not work: I never received the codes via SMS although I get the phone calls with the codes (when t...
Resolved! Fido marked my credit card report as deceased person for $1 balance.
My account no: xxxxxxxxx.In feb,2019 Fido marked my credit card as Deceased person for an outstanding payment of $1. Because of which i was denied credit card for 2 years, my credit score check was disabled by Transunion because I was tagged as 'dece...
Resolved! aaarrr
my account suspend...I payed my bill..how can i active again my line
