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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido Roam - Be aware
I just spent an hour and a half on the phone with Fido. They are essentially using a negative billing scheme with their Fido Roam. I was charged $60 for roaming charges while in Hawaii. They can clearly see from my usage during my vacation that I...
Resolved! No Outage Credit on August 2022 Bill
No outage credit appeared on my August bill. I attempted to call Fido several times, including today. *No one* is answering calls. No longer any callback option. The service hangs up on the customer every thime. I have tried chat, as well; no one is ...
Incorrect Bill
I'd like to register that is impossible to talk to attendant in the live chat Fido. So I'm registering here my problem: This month they want me pay twice bills and I'd like you correct the price please. thank you I'm advance!
Resolved! Caller Id name change
I have my and my wife's phone on our one monthly bill. Two different phone numbers and I need to change hers so it reflects her name when she is calling someone. How do I do this? thank you for the help
Is texting service down?
Hey I received a text message at 6:30 but if i try to reply it says failed to send, to to try again. Doesn't work when u tap.Tried other numbers, same error.Calling works.Restarted phone, disabled/enabled wi-fi, enabled/disabled airplane mode.You guy...
