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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23970 Views
  • 0 replies
  • 8 likes

Weird text, 90% of data used?

 Got this text from a 4943 number. My plan restarted yesterday and I've only used 5.94gb/6gb of data, which I even checked on MyFidoAccount App. Is this scam or legit? 

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EL30 by I'm a participant level 1
  • 825 Views
  • 1 replies
  • 0 likes

Resolved! Almost walked away...

Well I decided to get Fido again (after 20 years) and have an old Galaxy 3 a friend gave me a year ago. I was in hospital for 2 wks and figured this would be the time to use the cell. Fido delivered via Purolator on Monday a sim card that was not the...

recklessb42 by I'm a participant level 2
  • 881 Views
  • 2 replies
  • 0 likes

Resolved! Usage of data

Something is going on with data usage the last couple of months.   I was on a 10gb (last phone)plan but barely used it.   Dropped to 6gb and barely used half...except for last couple of months almost used all.   Have not been doing anything different...

Eggs2022 by I'm a participant level 1
  • 866 Views
  • 1 replies
  • 0 likes

Resolved! Lost my sim card

Hello! I lost my fido sim card accidentally. I had not even inserted it in my phone. I reported it stolen or lost and bought a new sim yesterday. However, I received a mail regarding bill. So, will I have to pay monthly bill twice (one for new and on...

its_jay_ by I'm a participant level 1
  • 1222 Views
  • 1 replies
  • 0 likes