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Fido Customer Service is Unbelievably Bad!

maggie13
I'm a Participant Level 1
I'm a Participant Level 1

I can't even change providers because I can never reach an agent!! I have tried the chat and they say "all their live agents are assisting others".  When I call, I sit on the phone for 30-45 minutes and no one ever picks up. I am so fed up with Fido. Tell me how on earth I am able to speak to someone to deal with my multiple issues with Fido?? 

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