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Account suspended without notice

Kammal_dsp
I'm a Participant Level 1
I'm a Participant Level 1

Hi my account was suspended and I was trying to contact the customer service and couldn't contact them. My account has been suspended without any notice and reason, now i can't contact or receive calls from any one. I am not satisfied with the response as I got no response and even I went to Fido store and they said there wasn't any issue but your account has been suspended and you should contact customer and I am trying from morning and couldn't get them in contact.

1 REPLY 1

Hi @Kammal_dsp , sorry to hear that you're not having any luck connecting with customer service. This link https://www.fido.ca/support/mobility  gives various ways to contact Fido's customer support. I would definitely suggest trying fidosolutions on Twitter to initiate a conversation over direct message. I do hope that you will get a resolution.