General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Fido being generous?

I received a text from fido saying they're giving back $90 and was going to do an etransfer. Anyone else get this or is it spam

Rebate scam

Assuming this message linking you to a site to obtain your outage refund is a scam as surely this would be direct to account. Perhaps a warning message should be sent out? FlDO NEWS*We value your assistance, Customers. Each of our clients receives ...

Email

I just recently added another line to my account for my mom and I was asked for her name and current phone number. Fido sent her an email with the plan details and I'm wondering how they got her email? I chatted with someone and all they kept telling...