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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Do Better with your Customer Service Fido

I tried to reach Fido's agents over the phone to cancel one of my lines and suspend the other, the agent in charge Mohit kept giving me automated sales pitch messages after 5 minutes of delays between each message (not sure if they're just trying to ...

ymkoo9 by I'm a participant level 1
  • 568 Views
  • 1 replies
  • 0 likes

Pixel 5 on Fido does not automatically regain cell reception

Hi, I have a Pixel 5 that does not automatically regain cell reception after being out of a coverage zone for whatever reason (for example, in an underground parkade, in the mountains, in a submarine, etc). So, if I lose reception for any reason (eve...

DDDGGG by I'm a participant level 2
  • 1702 Views
  • 3 replies
  • 0 likes

Resolved! Frequency Bands on towers

Do all Fido/ Rogers LTE frequency bands exist on each individual cell tower or do some towers only support one or two of the bands?

Watchman_y by I'm a participant level 2
  • 1537 Views
  • 2 replies
  • 0 likes

Resolved! Account is suspended

Dear Sirmy account is suspended for 2 weeks I visited your office 4 times for weeks And I did not succeed  please support me to close issu Rostyslav

Rostyslav1 by I'm a participant level 1
  • 1010 Views
  • 1 replies
  • 0 likes