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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
It's hard to add the new line.
Fido posted on the website that it's easy to add a new line by doing an online Fido account to save $50 instead of going to the store. That's not true! Whenever I requested a new line online, the website displayed the sentence "your credit check was ...
Hardware Order - Terrible Customer Service with no resolution
Hello, I have had a hardware order in for the past 4 weeks which is still yet to be fulfilled. There was an initial backorder or 2 weeks, sure--no problem. Week 3 customer service is no help and says 1 more week, 100% guaranteed your device will ship...
New device - Account Change confirmation came back incorrect
I purchased a new iphone 13 that was originally shown as $47.09 and after a FIdo offered discount of $15 was reduced to $32.09 a month with 0$ down. We applied a $360 downpayment and the sldiing scale on the website shows the monthly payment as $17.0...
Fido Roaming fee per days are outrageous
Been to France for vacation,Fido added 45$ to my bills for 3 days roaming for landinbg, taking a train and finding a local sim card when I discover those stupid fee.I could get a French cell phone plan for the same price as my fido plan, with twice t...
Resolved! phone bill issue
Hi, I am having a problem with my phone bill. Can I please get a PM to talk in detail from Fido staff? Thanks, Junyoung K
