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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24208 Views
  • 0 replies
  • 8 likes

Not receiving PIN from PayBright

I just switched to Fido from freedom yesterday. I was shopping online and wanted to purchase something through PayBright but I am unable to receive the PIN that has been sent from PayBright. Tried couple of times yet no luck. device: iPhone 13 self t...

hasanemam by I'm a participant level 2
  • 1794 Views
  • 3 replies
  • 0 likes

Fido store worker scammed me.

I got a home internet connection today from the bloor-yonge fido store. The Indian woman at the fido store lied to me. She said it was 45$ per month. But when i reached home i saw that its 90$. I am student and i cant afford to pay it. She blatantly ...

Sanjana2000 by I'm a participant level 1
  • 881 Views
  • 1 replies
  • 0 likes

Do whats best

Black friday deals is all about getting new customers and fido let me down not match pricing what koodo did. 17 years with fido went to garbage lol . The thing i dont get how smaller companies attract customers and fido still pushing high plans . Cal...

Asharaji by I'm a participant level 1
  • 646 Views
  • 0 replies
  • 0 likes

Resolved! Enough!

I've been calling for a few days now and each time after waiting on the phone over hrs someone finally picks up "JUST TO HANG UP" on me. When I finally got to talk to someone and get transfered to the retention team during our talk I get hanged up ag...

teeeeeeen by I'm a participant level 1
  • 1285 Views
  • 1 replies
  • 0 likes