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Around the end of December, I changed my plan through live chat, effective on the next billing cycle in January.
When I logged in to my account after it is effective, I found that Fido put me in a plan with the same monthly fee, but with less data.
Can some Fido staff here help me look into it and put me back to at least what I was promised to?
I'll send you a PM so we can take a look at this together.
Talk to you soon!