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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Swap eSIM between two devices.
I have two devices. Let's call them A and B. A is my daily driver and B is my travel phone. A has a physical SIM and when I travel, I remove it from A and insert it into B. Works fine. Is doing this sort of SIM swapping between two devices possi...
Refund Cheque
With the Canada Post strike, what other options do you have in sending our refund cheques? I cancelled my plan in October and I have over $100 credit balance on my account. How do you intend to send the cheque to me with the Canada Post strike? You s...
Wiped phone with eSIM tied to it…
Hello. I was wondering if it was possible to retrieve my ESIM From the device that was wiped. I was foolish and didn't transfer it before doing the wipe... I no longer have a working line nor is my physical sim in working condition so I cannot access...
Being charged new plan, no new S24 yet
How am I being charged for a new plan I bought so I can get a new phone when I haven't received the phone yet? I ordered the phone on Sunday before Cyber Monday. Got order confirmation from Fido but didn't get a "Your order is ready for pickup" emai...
Resolved! Loyalty offers
After contacting Fido through Twitter, which is nice. The agent gave me a so call loyalty offer that is even less than what Fido website offer. Not even close to what their competitor offer. Very disappointed. My contract is near the end and after 13...
