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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Expiring Fido Credit Card
I'm not sure if this is the right place for this...My Fido credit card is expiring this month and I haven't received a new one. I moved a little while ago, so I'm thinking that could be why. Who do I need to contact to get a card sent to me with a ne...
Someone trying to hack into my account?
I have gotten multiple verification codes via text today that i did not ask for. I looked up another similar post on this forum and someone responded and said that it could be someone with a similar number accidentally typing in their number wrong. T...
What happens to original number after port out
Recently, I ported my Koodoo number to Fido, and got a phone on that number. But now I want to return the device and plan within 15 days satisfaction period.My concern is what will happen to my phone number when I return the package (phone and plan) ...
Resolved! Phone Upgrade without Plan Change
Hi, I was wondering since my 2 yr contract with my existing Huawei P20 Pro from Fido is about to be complete. I was thinking of upgrading to a newer phone but can't seem to find an option to retain my plan unless it's not feasible already or is there...
Issues with sending messages on iPhone
I'm a new Fido customer and I'm have some issues with sending text messages on my iPhone.I can receive messages just fine, but when I send them out, the recipient receives it just fine, but on my end it says that the message is "not delivered" or I g...
