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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
e-sim disaster
So were do i begin, i sold my iphone 13 pro and cleared my esim from that phone before i bought the new device i wanted. i called in to customer support once i bought the new device and the customer support person ordered an emailed sim card to me wh...
Resolved! I was told by Fido my account was cancelled months ago but I'm still being billed.
Hello, earlier this year I recieved an email from Fido titled "We’re saying goodbye to Fido Home Internet" saying they would no longer support internet in my area after August 10th, 2024 with the option to migrate to Rogers, I wanted to decline that ...
Call from Rogers (allegedly)
Will Rogers call you for any reason and not leave a voicemail, when my account is in good standing so they're not chasing a payment or there was something else wrong with my account? Got what i feel is a spoof call yesterday and today, didn't answer ...
Roaming service
Hello, Please, I am currently abroad and the roaming service got activated, so I want to opt it out as I do not need this service, I already removed fido sim card from my iphone, but I still receive emails from fido saying that the romaing service is...
Urgent:Follow-up on 600 refund Request
I'm writing to follow-up on a refund request regarding a 600 cad payment I mistakenly made from my bank account. I have already provided the transaction number obtained from my bank to your team, and it has been over two weeks without any response or...
