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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Why charged almost $600 for international calls I received???
I've been with Fido for years no problem and I switched to a long-distance plan in July because I often receive calls from my mom in France. I chose this plan because it’s specifically labeled for long-distance, and according to the FIDO website, rec...
Resolved! Srparate accounts/lines
I need to separate my line from my ex and fido wont let me for another 2 years .. I told them I want my phone, my line and my contract under my own account number and they tell me it's impossible. I have seen in the forums that if he is OK with it an...
Great Service!
Today (December 9th) at around 4PM PST, I contacted fido service to change my plans and data. Mohammad from Saskatchewan was amazing and so patient! Thank you for a great experience. I appreciate it!
Fido Ambassador
Been a Fido customer for over 27 years. Ahead of the Black Friday deals blitz I called Fido CS and attempted to get ahead of it and try to get a deal like the ones being offered to new customers. The deals tailored to me on my account were just not c...
