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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24272 Views
  • 0 replies
  • 8 likes

Fido Not Removing Returned Phone off Account, Need Advice.

Hi,I have a situation I need some advice and help with. A month ago I went to the Apple Store to buy an iPhone 16 Pro. I’m a Rogers customer but the associate couldn’t do a phone since I’m Rogers RPP so they suggested I get a phone on Fido. So I took...

sukhkarj69 by I'm a participant level 1
  • 477 Views
  • 1 replies
  • 0 likes

Resolved! Claim about 1000 minutes Long Distance Calls "‌‌‌‌‌‌‌‌‌‌‌‌IT IS A TRAP"

I feel like I've been deceived by FIDO.I recently activated a promotional offer in March that advertised 1000 minutes of free long-distance (LD) calls.However, the offer failed to mention that it only applied to specific countries.When I received my ...

ehsanjo by I'm a participant level 2
  • 4209 Views
  • 7 replies
  • 2 likes

Disappointment with fido at its peak

So I was a new customer I signed up with fido on 26th august with a plan of $39 per month with 50gb and unlimited texts and calls in canada. The agent through whom I bought also added international minutes for my country i.e: PAKISTAN, in the plan as...

8Abdullah by I'm a participant level 1
  • 306 Views
  • 1 replies
  • 0 likes

Bill

My name Skliar  Serhii.Account number 976193623. Last month I corrected my bill and blocked the phone number that was a spare, I don't need it, I also blocked access to the tablet because it is very expensive. I did all this in Fido. The bill for las...

Serh by I'm a participant level 1
  • 301 Views
  • 1 replies
  • 0 likes

Resolved! Roam like a pro.

How can I access the Roam Like a Pro offer? A few of my coworkers have taken advantage of the $50 deal for 6 months of unlimited US roaming. Would it be possible for me to receive this offer as well?

Quibble by I'm a participant level 1
  • 586 Views
  • 1 replies
  • 0 likes