OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
RCS not showing on my samsung A
Hi there, i hope i can get some quick help as to why RCS features is not enabled. i don't even see chat features or the advanced tab. i have two types of messages: text and multimedia. Thank you
It feels great with FIDO
It feels great with FIDO. I have had great customer support experience.
Resolved! Change plan
You provided the option to change plans online which is great during this time. There were "exclusive deals" that were being offered under my account so I proceeded to do so multiple times since it kept giving me an error and telling me to "contact u...
Involuntary roaming charge
Currently, I'm traveling in east Asia. I understand there is a $14/day charge for roaming. So I turned off the roaming on my iPhone when I didn't want to use data. During my last billing cycle, I knew I only turn it on twice. Once for trying to call ...
Add a line discount after first bill only?
Hello, I just recieved my first bill and I can see my device discount but I'm not seeing a discount for my "add a line". The discount was for the $10 off the $45 plan (for a total of $35 per month). I called in and was told the discount will be on th...
