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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid account active
HI, I HAVE TWO QUESTIONS. 1. HOW CAN I KEEP MY PREPAID ACCOUNT ACTIVE FOR 4 MONTHS WITH JUST MINIMUM TOP UP, SINCE I WILL BE TRAVELLING FOR 4 MONTHS? 2. HOW CAN MY WIFE, ALSO A PREPAID FIDO USER, MIGRATE TO A MONTHLY CONTRACT OF 4GB/MONTH, WITHOUT...
Unauthorized Credit Check
I received an email from Fido last night stating they have an offer for a new Samsung phone. I clicked on the link to view the offer then closed the browser without making any changes to my account only to wake up this morning with a new unauthorized...
The way to reach out to Winback team?
I was very upset with the winback team.I would like to share this very annoying experience with the winback team. I recently moved to Telus, and then I received a call from the winback team.She offered me $35/12GB with 5G which is why I accepted thei...
Data count not accurate? or is it a scam?
Hi, I'm just going to get straight to the point. I'm with Fido since 2012. It's my first service provider since I came to Canada. You can check my records, it will show i've never missed a payment for the past 6 years i've been with Fido. I speak h...
Resolved! Change username
Hello, I would like to change my Fido Community username. Thanks
