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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

Resolved! Feeling looted and taken for granted

I have been using fido since March this year.After getting a sim from a Fido store in Toronto, I started getting calls from random companies and numbers asking for a man. Soon I realized it was the man who used this number before me. Unfortunately th...

DiyaDaz by I'm a participant level 1
  • 581 Views
  • 1 replies
  • 1 likes

I am in Mexico

How can I cancel my Fido phone i was trying to cancel before I move here in mexico Fido had problems so couldn't contacted to Fido Customer service    please contact me by phone or email *************@gmail.com + *** *******

jieunreid by I'm a participant level 1
  • 438 Views
  • 1 replies
  • 0 likes

Bill credit of $100 pending for too long

This is with respect to my concern regarding applying promised bill credit of the remaining $ 100 for my new BYOD Fido mobile plan. Per the plan's terms and conditions, this credit was supposed to be credited to my bill a few months back. Since then ...

Prasunjha by I'm a participant level 2
  • 970 Views
  • 3 replies
  • 0 likes

Feedback for customer service

On July 11th,  I contacted Fido customer services, gurjeet helped me and it was amazing experience  !! Fast service , respond and also really friendly as well. I want to appreciate Gurjeet's customer service! I was so frustrated but Gurjeet helped me...

Jerryh0ng by I'm a participant level 2
  • 580 Views
  • 2 replies
  • 0 likes