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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido Roaming
Hi, I’m travelling outside of Canada and never asked for Fido Roam activation! Also roaming tab on my device is off! As I landed I’ve received a text message and email confirming my request for Roam service!! With charges fee!!Pls go ahead and cancel...
WHY ALL THE FEES, ALL THE TIME!
I'm seriously getting more and more pissed off with all the hidden fees all the time. I just got charged $1 to make a payment online with credit card. Just logged into my account, made a payment, and there's an extra dollar charge FOR PAYING MY BILL....
Fido referral - nothing less than a scam
I referred a friend to Fido considering that we both get one month credit. Referral was successful and it was verified by FIDO apart team. Having no credit in almost 3 months, reached out to Fido Spark and here the story begin - all random execuses t...
Resolved! Closure of one of the phone line on account
Hi community member, Can anyone please guide on how to close a phone line on the account. I have 3 lines on same account and want to close one of it. I know calling the fido care works but is there another way?
Resolved! Increase time before incoming calls go to voicemail
My phone is only ringing three times before going to voicemail. Is it possible to double that?
