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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

Resolved! Expensive bill question

I had signed a contract with on March 24 with a certain plan, and then after around 10 days the plan was changed by app , I don't know how that happened or trouble shooting, without a call confirmation, and now I am getting a bill of more than $500, ...

Venushetty by I'm a participant level 3
  • 1830 Views
  • 6 replies
  • 0 likes

Resolved! International Group Text Messages

I am trying to send text messages to my friends in a group of eight persons. All of them are at India. I am prefixing proper country code, bet the text msgs are not reaching them. What could be the reason? Someone plz help

jassalps by I'm a participant level 1
  • 1082 Views
  • 2 replies
  • 0 likes

Resolved! Call logs not on phone bill

 I am having a problem with my calls not showing up on my monthly bill via PDF. The calls have not been showing for months and I don't know why. It shows everything else expect for my call logs

ajpalhad by I'm a participant level 1
  • 1032 Views
  • 3 replies
  • 0 likes

Resolved! Call log

Hello,I am looking to get my call log from August 2021 to December 2021. I have already downloaded the PDF version of the invoices but none of them are showing call logs. I can only see data usage and 1 call in couple of invoices. I need call log for...

Anuj2 by I'm a participant level 2
  • 877 Views
  • 2 replies
  • 0 likes